BaloneyFraise
Member
Yea just got a refund too, unrequested.
Received a refund as well just now (didn't request it). What a joke.
I ordered before the deadline and just got a refund e-mail. Shows on PayPal too. What's going on here?Weird, I had two Gamepump subscriptions, both over Paypal.
One has been refunded, the other has not. The one I did later (after the supposed release date) has been refunded.
Maybe they are just refunding orders that came in after the deadline?
I ordered before the deadline and just got a refund e-mail. Shows on PayPal too. What's going on here?
Are they doing refunds in order of newest to oldest? I pumped all the way back in November, no refund here yet.
I'm still optimistic and here's why:
https://m.youtube.com/watch?v=s0x3wRF39O8
Now that you mention it my optimism has just been reignited too:
https://www.youtube.com/watch?v=RIFHOtrUX3M
I'm really bummed, this could have been something great.
They should have done a better job advertising it.
He's a dreamer, at least.Is there anything that Robert Bowling did that worked?
SUBSCRIPTION CLOSED WITH FOCUS ON PUBLISHING
We have been working on GamePump for nearly a year and during that time we have been negotiating with nearly every major publisher in the world on rereleasing their back catalogs which currently do not appear on modern OS or PC marketplaces.
Over the course of these negotiations, some big games fell out, and several catalog's our lawyers were working on getting out of the graveyard of bankruptcy did not work out in our legal favor (meaning we weren't granted rights to commercially rerelease them).
By the end, we had a few great games we could republish to Steam, but when I evaluated the final slate of games that our subscribers would be getting, I felt we were not living up to the standard I had for the service.
Every game I produce, every service I launch, is because I am passionate about it.
If at any point, I feel that a project isn't going to blow you away, I'd rather face the disappointment and refund your money, than take your money and have you feel under served.
It is with that philosophy in mind that I have instructed our team to refund every subscriber their money and cancel the GamePump subscription.
Those who subscribed prior to cancellation will still receive the two promised games for Jan / Feb once they're on Steam (in the next 2 weeks, I'm told), as our FREE gift and our thank you for supporting this risky and experimental attempt at archiving our favorite and forgotten games of the past.
"What will happen to the great games you did find or develop?"
We will continue our focus on publishing the great games we did secure and the ones we had originally developed for the service, however since there isn't enough of those to justify a 12 month subscription, we will simply be publishing them to Steam, GOG, Humble, and other PC marketplaces as standard releases.
I genuinely want to thank you for your support and I'm sorry we weren't able to deliver on the promise.
It was important to us that we achieved this without using any subscriber money, so that we could ensure that you all received your full payment back if satisfaction was not guaranteed.
Many of you have already received your refund confirmations and if you have not, do not worry, our team is working overtime to ensure every customer is refunded their full amount in the next 48 hours. It takes 1-4 days depending on banking/payment method used to make your payment.
As always, if you have any questions or concerns, please do not hesitate to contact us.
Sincerely,
Robert Bowling
Founder, GamePump
Those who subscribed prior to cancellation will still receive the two promised games for Jan / Feb once they're on Steam (in the next 2 weeks, I'm told), as our FREE gift and our thank you for supporting this risky and experimental attempt at archiving our favorite and forgotten games of the past.
Early PayPal subscriber here, wonder when my refund is coming through
This is what they get for trying to do a Lootcrate style setup with digital games. A promise of mystery games will only attract the most gullible of people.
This is what they get for trying to do a Lootcrate style setup with digital games. A promise of mystery games will only attract the most gullible of people.